Homewatch CareGivers, an award-winning home care agency invests in excellence. It is important to our Team that we provide the best care possible, so we work tirelessly to make sure that our clients in need of assistance in their homes or residential facilities receive exemplary care. In order to ensure the level of our service remains high, we have partnered with Home Care Pulse, an independent experience management company. The organization evaluated over 3000 agencies through interviews and evaluation reviews by our clients and our home health aides on several qualifications and satisfaction ratings. Each month Home Care Pulse contacts 10% of our clients to have them grade our level of service and 10% of our caregivers to ask about our support as an employer. Each month Homewatch CareGivers receives a report with our agency scores as well as a comparison of standing to the national scores. Each member of the staff reads the report and then it is discussed by our staff. The scores inform changes made to our process to improve quality of care and provide peace of mind for our client families.
Award-Winning Home Care Agency
Each year Home Care Pulse honors agencies with Best of Home Care Provider of Choice, Employer of Choice and Leader in Experience. For ten consecutive years, Homewatch CareGivers of South Orange has received the highest rating of Leader in Experience which shows Homewatch has consistently met the highest standards in home care from the perspective of clients, their families as well as the caregivers we employ. Last year Home Care Pulse added the Top 100 Leader in Experience award which Homewatch received.
In January 2024, Home Care Pulse once again recognized Homewatch CareGivers with the industry’s most distinguished awards, Best in Home Care Provider of Choice, Employer of Choice, and Leader in Experience. The agency was once again rated amongst the Top 100 agencies nationally, and #10 of the top 100. Only the 100 home care providers with the highest overall satisfaction ratings in North America receive this award. These top home care providers have proven that they provide quality care in nearly every satisfaction category and their trust has been earned. Homewatch CareGivers of South Orange is proud to be among the best of the best home care providers in the nation.
In addition, for the fifth year in a row, Homewatch CareGivers received the SuperStar award from Caring.com, based on the quality of service expressed in Google reviews by clients during the past year. One example of a client family member who said it best, “Homewatch Caregivers of South Orange have provided us with aides that are above and beyond our expectations. All the aides that have serviced (and are serving) my parents are caring, compassionate, competent, understanding, and responsible. I know that my responsibilities are lighter because of Homewatch Caregivers. The responsiveness of the office, the assistance from the social workers and nurses, and attention to every request make the experience much easier. Definitely the absolute best!”
- Marcia S.
Another client family member wrote,” I am pleased with how Raquel has helped my husband stay safe. I look forward to the days she comes to care for him to let me catch up on things I cannot do when I am alone with him. She is caring and treats him with respect. I am hoping their relationship continues so I can get a very needed break.” - Rose
“We needed care urgently when my mom fell and broke her arm. Homewatch had a top-notch caregiver at our door first thing the next morning. The caregivers are all fabulous, caring people and the leadership strives to make sure all needs are met. I would recommend this agency to anyone who needs care for themselves or a loved one.”
- Susan
Accreditation Matters
As an accredited agency by the State of New Jersey, Homewatch continues to receive Accreditation with Distinction for meeting the highest of standards in our service to our clients.
We are proud of the quality service provided to seniors and their families for over 14 years as well as the professional Care Team we have developed.
Personalized Services to Meet Individual Needs
Homewatch CareGivers’ services are individualized and unique to each person. Our number one priority is safety. To that end, every service our certified home health aide provides is done with the utmost care and respect. The services include but are not limited to personal care (bathing, dressing, following), Mobility (walking, transferring, exercise), homemaking (light housekeeping, meal preparation, laundry, errands, and maintaining a safe and comfortable environment), medication reminders, socialization, companionship and creating a pleasant atmosphere in the home. Our care focuses on the whole person and the best life possible and partnering with the family for peace of mind for all.
For a free consultation and to learn more about how Homewatch CareGivers can help you care for your loved one, contact Randi Brokman, MSW at rbrokman@hwcg.com or call (973) 755-0996
