FAQ no.9: How does the process of hiring a caregiving agency work?

How does the process of hiring a caregiver agency work? Well, the first step is easy. You just need to call us at (208) 273-9308 or contact us by clicking here, and we will handle the rest!

We call this The Pathway to Caregiving: Our Proven Process.

At Homewatch CareGivers, we understand the significance of a structured and reliable caregiving process, and we've streamlined our approach to ensure seamless care that meets your needs every step of the way! Here is our proven customer process:

1. Intake

It all starts with understanding your unique requirements. During the intake phase, we listen attentively to your needs and preferences, as well as to any specific care requirements.

2. Visit to Create a Care Plan

Our dedicated team will schedule a visit to create a personalized care plan tailored to your specifications. This ensures that you receive the proper care you need.

3. The Care Coordinator Confirms the Schedule

Once the care plan is in place, our care coordinator will finalize and confirm the schedule, ensuring alignment with your preferences and routines.

4. Assign a caregiver(s)

We handpick caregivers based on your specific needs and preferences outlined in the care plan. We aim to match you with caregivers who resonate with your requirements and personality.

5. Start Care

This marks the beginning of your caregiving journey with us. Our caregivers are prepared to provide exceptional support, adhering to the personalized care plan developed for you.

6. 1-Day Quality Check

On the first day of our service, we will conduct a quality check to ensure everything aligns with your expectations and needs.

7. Providing Care

If there's no 24-hour cancellation notice, our caregivers will continue providing support as outlined in your care plan, ensuring consistency and reliability.

8. Weekly Invoice and Payment

To keep things transparent and hassle-free, we manage weekly invoicing and payment procedures, ensuring clarity and convenience for you and your loved ones.

9. 90-Day Quality Assurance and Care Plan Update

Every 90 days, we conduct a comprehensive quality assurance check and update the care plan as needed. Providing quality care goes hand in hand with meeting your dynamic needs.

10. Care Completion or Discussion of Additional Services

For people who may have a limited need for care, such as post-surgery care, we will evaluate the needs and potentially finalize the caregiving process, ensuring a smooth transition and the completion of our services. For others, once comfort with a caregiver is established, there might be an opportunity to reassess if there are changes to the care plan—such as adding help with routine errands, for example—we can consider.

Our dedication extends beyond simply providing care; it's about embracing each moment with heartfelt compassion and unwavering support.