Medical services are not available in Connecticut. Visit the local Connecticut websites to view a list of services offered

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About our in-home care providers

When you or someone you love needs in-home care, you want to be sure you’re welcoming someone into your home who’s trustworthy and caring. At Homewatch CareGivers, the goal is for our at-home caregivers to feel like part of your family; someone you can trust to keep your best interests top of mind. We work to match every client with the perfect caregiver to provide the right services and meaningful companionship.

By Homewatch CareGivers standards, all of our caregivers:

  • Undergo national background and DMV checks.
  • Receive 12 hours of annual training to remain current and proficient with the skill set needed to provide targeted care.
  • Receive regular performance reviews from their supervisor to ensure that they provide high-quality care.

Learn more about Homewatch CareGivers continuous training program.

Caregiver Training

Types of caregivers employed by Homewatch CareGivers

Though all caregivers must meet a baseline standard of requirements, some come with more expertise than others, depending on the care level required.

In-home caregivers provided by Homewatch CareGivers might include one of the following:

  • Registered Nurses (RNs)
  • Licensed Practical Nurses (LPNs)
  • Advanced Practice Registered Nurses (APRNs)
  • Certified Nursing Assistants (CNAs)
  • Licensed Nursing Assistants (LNAs)
  • Professional Caregivers
  • Home Health Aides (HHAs)
  • Respite Caregivers
  • Personal Care Attendants
  • Informal Caregivers

Caregiver support and preparation

It's not just about hiring the right people; it's about nurturing their skills and supporting their growth. Each team member goes through an intensive training program that covers a wide range of essential skills. From mastering personal care techniques to learning how to handle emergencies, our caregivers are prepared for any situation they might encounter.

But our commitment to excellence doesn't stop there. We understand that trust is paramount when it comes to in-home care. That's why we conduct thorough background checks on all our caregivers. This extra step ensures that families can feel completely at ease, knowing their loved ones are in safe, capable hands. It's this meticulous approach to preparation that forms the bedrock of our promise to deliver outstanding care.

We believe that great care is an ongoing journey, not a destination. That's why our support for caregivers extends far beyond their initial training. We're committed to fostering continuous growth and development. How do we do this? Through a combination of ongoing education opportunities and regular performance reviews. These reviews aren't just formalities; they're valuable chances for our caregivers to receive constructive feedback, helping them refine their skills and stay on top of the latest industry best practices.

By providing consistent support and resources, we're not just helping our caregivers - we're empowering them. This approach ensures our team remains at the forefront of the industry, always ready to meet our clients' evolving needs with expertise and genuine dedication.

Learn more about the support we offer our caregivers.

Caregiver Support

We conduct annual background checks on all caregivers.

We provide at least 12 hours annually of employee training.

We perform in-person quality assurance visits every 90 days.

We conduct satisfaction surveys to monitor the care provided.

Common Questions About Caregivers

All caregivers receive a minimum of 12 hours of mandatory annual training through the Homewatch CareGivers Academy—a professionally developed learning platform offering nearly 600 courses. Training covers essential topics such as dementia care, behavioral health, and care for individuals with intellectual and developmental disabilities. Each caregiver follows a personalized learning plan designed to support their growth, confidence, and ability to deliver compassionate, high-quality care.

We offer a range of caregiver types to meet the unique needs of each client, not limited to, but including:

  • Professional caregivers for assistance with daily living activities
  • Home health aides (HHAs) with additional training in basic health-related services
  • Specialized caregivers trained in dementia care, chronic conditions, and developmental disabilities

Our team works closely with families to match the right caregiver to each situation, ensuring personalized and effective care.

Depending on their role and state requirements, our caregivers may hold certifications such as:

  • Certified Nursing Assistant (CNA)
  • Home Health Aide (HHA)
  • CPR and First Aid
  • Certified Dementia Care Specialist

All caregivers receive ongoing education through the Homewatch CareGivers Academy to maintain and expand their skills.

Every caregiver undergoes a rigorous screening process that includes:

  • National and state-level criminal background checks
  • Driving record reviews (where applicable)
  • Reference checks and employment history verification
  • Drug screening (based on location and role)

We take these steps to ensure the safety, reliability, and trustworthiness of our caregiving team.

Absolutely. We understand that finding the right caregiver is a deeply personal decision. If you feel the match isn’t quite right, we’ll work with you to find a caregiver who better suits your preferences, personality, and care needs. Your comfort and confidence in our care are our top priorities.